Support

Pricing & Payment Policies

Topics covered here include College Board Search pricing, payment methods, overdue payments and locked accounts.

Pricing

College Board Search pricing is tiered based on the level of service chosen. The chart below provides an overview of costs for the three different search services. For more information on pricing, email us or call 1-866-499-5357.

Service Tier Price
Student Search Service® *
Transactional Names
Per name $0.37 per name
Enrollment Planning Service™
Annual Subscription
ES $3,345
Lite $4,460
Unlimited $6,690
Segment Analysis Service™
Annual Subscription
Lite $4,800 + $0.12 per tagged record
Unlimited $16,500

*Student Search Service fees include email addresses and unlimited list usage. It also includes service features that are typically chargeable extras on commercial marketing lists. Data files are available to re-download, at no cost, for up to a year from submit date. If you wish to gain access to older data files, contact College Board Search and provide specific order numbers. Liability is limited to the fees actually paid for a Student Search Service order; we will not reimburse mailing costs incurred as a result of user error.

Payment Policies

Invoices will be sent to the billing address provided by your organization within seven days of order delivery. We accept credit cards, purchase orders and checks for payment. At this time, we are unable to accept purchase cards.

Credit Cards

All users will receive an invoice with the option to pay by credit card. Visa, MasterCard and American Express are accepted. To pay with a credit card, follow the instructions on the invoice.

Purchase Orders

If your organization requires purchase orders, you will have an opportunity to enter the purchase order number before you submit your order. The purchase order must be made payable to The College Board and include payment for the entire amount.

Purchase orders should be mailed to: The College Board, Attn: College Board Search, 11955 Democracy Drive, Reston, VA 20190.

Checks

Make checks payable to The College Board and mail to: The College Board, Attn: College Board Search — Accounts Payable, P.O. Box 30171, New York, NY 10087-0171. Checks MUST include your order or invoice number to insure your account is credited properly.

Payment Terms

Full payment is due 30 days after your order ships. If your account is over 90 days past due, it will be inactivated (locked) and no further orders will be processed until full payment is received. If any member of a consortium has an outstanding balance overdue by 90 days or more, orders for the consortium will not be processed until that member pays in full. Repeated late payment may lead to your account being placed on a "pay-in-advance" status.

All users are liable for payment in full for any order processed and delivered, even if the order is not used for any reason, including canceling an order after submission. Users are also liable for payment in full for any output resulting from errors they made when they ordered.

Locked Accounts

If your account balance remains unpaid for over 90 days, your account will be inactivated (locked) with no access to College Board Search. Processed data files are also inaccessible while the account is locked. Reinstatement will be granted once all past due amounts are paid. Email College Board Search or call1-866-499-5357 for assistance with locked accounts.